Q.
|
How
long will it take to complete my web site? |
A.
|
Our
turn-around time is usually 2-weeks for most projects however
depending on the complexity of your design and number of pages it
may take up to 30 days. The longest time frame we have ever
worked on a site up to date is 3 weeks while most took only a few
days.
|
Q.
|
Will
I be able to make changes to my own site? |
A.
|
Yes.
Although we prefer to maintain your site for you we can give you
the option of doing so yourself. We will provide you a copy of
your site on cd-rom and give you your account info for ftp access.
|
Q.
|
Is
there a contract required for your hosting, maintenance plan, or
web promotion plans? |
A.
|
No.
We do not require you to commit to any contracts. All our routine
services are done on a month to month basis with the option to
cancel at any time by sending us an e-mail at
info@twonet.com.
|
Q. |
Do I
need to have a merchant account in order to sell my products
online? |
A.
|
No.
There are plenty of FREE credit card processors online which only
charges a small percentage of your sales. We recommend Charge.com
or PayPal.com. Visit their websites for more info.
|
Q. |
I
would like to have a site to sell monthly subscriptions. Is this
possible? |
A.
|
Yes.
We can set your site up to sell items for an online store or
subscriptions with automatic renewal which will allow your
customers to make secure online credit card payments.
|
Q. |
Do
you offer technical support to your customers? |
A.
|
Yes.
Customer support is limited to existing customers only. |